Shipping policy
1 . Shipping & Fulfillment Overview
To provide the widest selection of products, we utilize a dual-fulfillment model:
To provide the widest selection of products, we utilize a dual-fulfillment model:
Direct: Items stocked in our local warehouse for fast dispatch.
Partner Fulfillment: some items may be shipped directly from our partners or the manufacturer to your door.
2. Order Processing Time: All orders are processed within 1–7 business days.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated 3–10 business days after processing.
4. Order Tracking
You will receive a unique tracking number for each package in your order. Please allow 48–72 hours for tracking information to update after you receive your shipping confirmation email.
5. Customs, Duties, and Taxes
For delivery out of USA, your order may be subject to import duties and taxes (including VAT) once a shipment reaches your destination country.
6. Contact Information
For any questions regarding your shipment, please contact our support team:
For any questions regarding your shipment, please contact our support team:
- Email: support@tohomedelivery.com
- Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST